Request update
Request state update: #{{ request.id }}
New request state: {{ request.state }}
{% if user_applied_state is not none %}Applied by: {{ user_applied_state.username }}{% endif %}
{% if message is not None %}
Message: {{ message }}
{% endif %}
Request details:
Requester: {{ request.user.username }}
Service: {{ request.operation.service.name }}
Instance: {{ request.instance.name }}
Operation type: {{ request.operation.type }}
Operation name: {{ request.operation.name }}
{% if request.state == COMPLETE %}
You may find attached documentation and on-boarding information for the requested service in your instance details on Squest portal.
{% else %}
Retrieve this request on Squest portal.
{% endif %}