Troubleshooting
Below are the most common problems caused by failures or setup errors.
If you have already identified the cause of the problem as a VM, please read AlibabaCloud Virtual Machine Troubleshooting.
SFTP can't connect?
Check that the account number and password are correct. Please ensure that port 22 of Server Security Group is enabled.
Windows Remote Desktop Connection failed?
Check that the account number and password are correct. Please ensure that port 3389 of Server Security Group is enabled.
The VM not be restarted?
Please contact AlibabaCloud to repair it
Http://public IP can not open the software initialization interface?
Check if the required software is installed, please ensure that port 80 of Server Security Group is enabled.