{% extends "impala/base_shared.html" %} {% set title = _('Review Guidelines') %} {% block extrahead %} {% endblock %} {% block title %} {{ page_title(title) }} {% endblock %} {% block content %}

{{ _('Review Guidelines') }}

{% trans %} Add-on reviews are a way for you to share your opinions about the add-ons you’ve installed and used. Our review moderation team reserves the right to refuse or remove any review that does not comply with these guidelines. {% endtrans %}

{{ _('Some tips for writing a great review') }}

{{ _('Do:') }}

{{ _('Don’t:') }}

{{ _('Frequently Asked Questions about Reviews') }}

{{ _('How can I report a problematic review?') }}

{% trans %} Please report or flag any questionable reviews by clicking the "Report this review" and it will be submitted to the site for moderation. Our moderation team will use the Review Guidelines to evaluate whether or not to delete the review or restore it back to the site. {% endtrans %}

{{ _('I’m an add-on author, can I respond to reviews?') }}

{% trans forum_url='https://discourse.mozilla-community.org/c/add-ons/add-on-support' %} Yes, add-on authors can provide a single response to a review. You can set up a discussion topic in our forum to engage in additional discussion or follow-up. {% endtrans %}

{{ _('I’m an add-on author, can I delete unfavorable reviews or ratings?') }}

{% trans %} In general, no. But if the review did not meet the review guidelines outlined above, you can click "Report this review" and have it moderated. If a review included a complaint that is no longer valid due to a new release of your add-on, we may consider deleting the review. Submit your detailed request to amo-editors@mozilla.org. {% endtrans %}

{% endblock %}