A Business Interface is a point of access where a Business Service is made available to the environment.
The functionality provided by a Business Role is exposed to its environment by means of one or more Business Interfaces. Conversely, a Business Role may consume the functionality provided by other Business Roles via a Business Interface.
A Business Interface specifies how the functionality of a Business Role can be used by other Business Roles, or which functionality the Business Roles requires from its environment.
A Business Interface exposes a Business Service provided by a Business Role or Business Collaboration to its environment. A Business Service may also be exposed through different interfaces.
The name of a Business Interface should preferably be a noun.
Business. Active Structure.
Telephone, Email, Call centre, Web Chat, Help Desk.